Planning for a family trip these days, God what I am happy my sister is doing the job instead of me. Internet is very useful as long as you don't have any references. I found out that you always have to ask for personal assistance as soon as your preferences is not the same as the standard offerings, so the cost reduction is lost since you are not doing it on line.
Well that should not be a problem if the standard offering would not be the same all over the world. Seems to me that tourist industry needs some real creative thinking to do. For god sake people change your way of thinking run some surveys or do some market investigations instead of replicating what your concurrents set up.
Not as if it was better in the good old day, when you ordered their catalogs and then you either called or went to their agencies for booking a trip. They just took the old style out of their catalogs and published them all on the Internet. What about having everything optional, by pick lists and let the search engine do the job of finding the trip options.
But then again if you want the job to be done right, do it yourself Don't you agree?
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